DeviceLink

General

Q. Can the Agent run in a Virtual Machine (VM) environment?

Yes.

Q. Will a user need to stay logged in for the Agent to function?

Yes -- but the Agent will still function if the screen is locked.

Q. Do I need to start the Agent again each time I log in?

When the Agent is installed, it will register itself as a startup program, and should launch and begin operating when the user logs in. No additional action is required.

Q. Is the Agent app a Windows Service?

Not currently, but we are investigating making the agent a Windows Service.

Q. How will the Agent be updated?

If the Agent is allowed outbound access to our update server (dl.copia.io) it will automatically install updates and restart itself as they become available.