# Two-Factor Authentication (2FA)

### Overview

Copia offers Two-Factor Authentication (2FA) using any authentication app such as Duo, Google Authenticator, Microsoft Authenticator, and many more. This provides an extra layer of security to your Copia account.

### Configuration

To manage your user settings, navigate to the Dashboard and click the teal *Settings* button on top of your user avatar.

![](https://3704730939-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4lSQNVI3DZ15V7kjkMCA%2Fuploads%2FfR0pB2cHYA5Iun1jRXPm%2FWebApp_Dashboard_UserSettings01.png?alt=media\&token=47d76c5a-675e-4e02-a43f-b75f223b2838)

You can also click on your avatar in the top right of the screen and choose the *Settings* option.

![](https://3704730939-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4lSQNVI3DZ15V7kjkMCA%2Fuploads%2FoFNdhsbEqiuWPtHIa3hH%2FWebApp_Dashboard_UserSettings02.png?alt=media\&token=797bc0f1-7efc-45c5-a339-edbb00af8808)

Select the *Security* section and click on the \_Enroll into Two-Factor Authenticatio\_n button.

![](https://3704730939-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4lSQNVI3DZ15V7kjkMCA%2Fuploads%2F1hizJIUZRP7ByLHjabCL%2FWebApp_Profile_Settings.png?alt=media\&token=566a82d6-fa22-4ac4-9466-a81fb993f945)

You will be shown a unique QR code. Scan this code with any authentication app (Duo, Google Authenticator, Microsoft Authenticator, or any other) to add Copia as an application. The authentication app will also show a 6-digit passcode that you will need to enter into the *Passcode* field. Press the *Verify* button to complete setup.

![](https://3704730939-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4lSQNVI3DZ15V7kjkMCA%2Fuploads%2FExI5NHahQTJkHxkMAooV%2FWebApp_2FA_QR.png?alt=media\&token=a3fcebe8-73a9-4a5e-b4dd-d11ce40b6fb5)

Once your account is successfully enrolled for 2FA, you'll be presented with a scratch token. It's important to store this scratch token in a safe place; you will need it to access your account if you lose access to your authenticator app.

![](https://3704730939-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4lSQNVI3DZ15V7kjkMCA%2Fuploads%2Fwfaxe3owFdOTWCcZMuI4%2FWebApp_2FA_Enrolled.png?alt=media\&token=7f3babbc-65c7-4350-91fa-2753c82935fd)

{% hint style="info" %}
If you lose your scratch token, you can generate a new token by clicking on the *Regenerate Scratch Token* button.
{% endhint %}

### Usage

When your account is 2FA-enabled, you will be prompted for a 6-digit passcode each time you log in. Simply open your authenticator app, enter the shown passcode, and click the *Verify* button.

![](https://3704730939-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4lSQNVI3DZ15V7kjkMCA%2Fuploads%2FAMDduuziYyLNjhjEedYj%2FWebApp_LogInVerify.png?alt=media\&token=55274807-7206-4468-8d3c-6707942acea7)

{% hint style="info" %}
If you've lost access to your authenticator app, you can use a scratch code to login.
{% endhint %}